The Last mile of your customer experience
DATA
COMMITMENT
Reelevant
Reelevant's hyper-personalization enables us to cross the last mile of the digital experience, transforming our data into hyper-relevant content at every moment, every interaction between our customers and our brand.
Orchestrating experiences that reconnect brands to people
Customer lifecycle
The lifecycle of our customers and our products is at the heart of the journeys and experiences we want to enhance to create value between our customers and our brand.
Innovation
Reelvant enables us to think differently about our experiences, gradually moving away from a “campaign” vision to a genuine customer-centric strategy.
Valorization of our algorithms
Reelevant enables us to extract maximum value from the algorithms developed by our data scientists by making them actvable by our business teams.
Performance
At Decathlon, we are driven by performance in all its forms, and we demand that our technology partners contribute to our performance in measurable ways.
Our platform
Our customers evolve in their sports practice. We support them by offering them the most appropriate products, services and experiences according to their “moment” of life through hyper-personalized communications that nourish the relationship between them and our brand. Beyond the innovation provided by Reelevant on how to operate REAL personalization, one of their strengths is the interoperability of their platform, which does not require any specific integration to exploit our data and algorithms and make them usable by our business teams within our Salesforce Marketing Cloud environment.
One of Reelevant strengths is the interoperability of their platform
Let our customers speak
CARREFOUR
Carrefour, a major French food retailer in the world, has been collaborating with Reelevant for 5 years.
Clarins
Multinational company in the world of cosmetics created in 1954. The Clarins and Reelevant teams have been working together for 4 years already.
Decathlon
French retailer of sports and leisure goods created in 1976. Decathlon has been banking on the hyper-personalization of Reelevant for 2 years.
