We help brands go beyond the traditional limits of digital marketing and reinvent their customer approach. Thanks to hyper-personalized content, generated and synchronized in real time, we give them the power to transcend simple transactions.

Reconnect brands to people

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The Last mile of your customer experience

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DATA

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COMMITMENT

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Reelevant

Reelevant's hyper-personalization enables us to cross the last mile of the digital experience, transforming our data into hyper-relevant content at every moment, every interaction between our customers and our brand.

Orchestrating experiences that reconnect brands to people

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Hyper-personnalization

Personalization has focused on managing campaigns with segments and targeting, losing sight of its true essence: customer relationship management. We're transforming the way brands interact with their customers, triggering brand moments that create lasting relationships with each customer.

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Customized experience

Personalized interactions are the key to lasting, rewarding customer relationships. We translate data into relevant content, created and synchronized in real time with each customer's behavior, across all digital touchpoints and on a massive scale.

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Automatization

We automate the creation of hyper-personalized content on a massive scale and across all digital touchpoints. The benefits are considerable: adding value to your solutions and automating production on an individual level, with considerable time savings.

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Performance

By orchestrating experiences via interactions that follow the customer lifecycle, Reelevant significantly boosts engagement, conversion and retention, virtuously nurturing brand preference and CLTV.

Our platform

Thanks to the Datahub, we easily connected and aggregated all our data by removing all silos (CRM, stores, prices, stocks, purchases, navigation, etc.) to feed and refine the hyper-personalization of our interactions across all channels.

Reelevant contributes to our personalization strategy, it has become an essential platform.”

Charles Giannesini
Head of Customer Strategy & Activation

Workflows allow us to create our use cases, using our own algorithms while integrating on our own business rules. These workflows are the engine that orchestrates, in real time, our content to serve each experience according to the customers' lifecycle, for hyper-personalized interactions.

Reelevant allows us to quickly imagine and design new personalization ideas specific to Decathlon's goals.

Robin Cartier
Group Product Manager

The Content Builder is intuitive and designed to dynamically automate and personalize our content. It has a system of layers, each using a data source that enriches the personalization of a final visual asset. Each component appears or is updated according to the customer journey or specific data, such as a prize pool amount for example.

This new way of producing our content in complete autonomy allows us to gain considerably in productivity while protecting ourselves from the risk of human error.

Margot Guillin
Directrice Marketing Digital et Client

I like checking the dashboard! We can visualize the increment generated by Reelevant in real time, and therefore the associated ROI. Regularly, we “dig” these KPIs to learn from the most engaging interactions.

We are continuously optimizing our strategies for orchestration of experiences.

Jonathan Attali
Chief Marketing & Digital Officer
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